According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

I have mixed feelings about Salesforce.com, a very popular customer relationship management solution. No doubt about it — millions of users in many industries swear by it. However, I think that the ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Deterministic controls in Agentforce aim to curb unpredictable behavior, but analysts warn the move adds operational burden and stretches AI ROI timelines.

Salesforce recently announced that it has introduced more than 50 AI-powered tools among its workforce and reported that these tools have collectively saved all of its employees in excess of 50,000 ...

Vitality is a leading health and life insurance provider that operates under what it calls a ‘shared value model’ - where the driving principle is ‘what is good for our members, us and society’. What ...

Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...