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As organizations expand, human resources leaders often face mounting pressure to develop effective employee recognition programs that can scale alongside growth. While traditional, manual methods ...

New data shows loyalty programs are valuable tools for developing strong customer relationships. Here’s how to create an effective one. A successful loyalty strategy offers customers tangible value ...

Southwest Airlines once prided itself on its "transfarency" philosophy — low fares and no change fees, hidden fees or unexpected bag fees. Therefore, it was no surprise that some TPG staffers regarded ...

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Macy's Star Rewards is a free loyalty program offering points for purchases, member discounts, and more. Members earn Star Money based on spending, with higher tiers unlocking perks like free shipping ...