While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three times more likely to return an item they purchased online ...

As tax season approaches, individuals and businesses prepare to fulfill their fiscal responsibilities. In the United States, this involves submitting a tax return to the Internal Revenue Service (IRS) ...

Forbes contributors publish independent expert analyses and insights. I write about retail and the forces that are redefining shopping. Necessity is the mother of so many inventions. That includes ...

Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...

180 "Dancing Robots" work alongside humans at a Happy Returns Hub to process millions of returns each month. (Retail TouchPoints) Geekplus robots are now in use at all three of Happy Returns’ Hubs.

ATLANTA — With the holiday season now behind us, many consumers are facing the all-too-familiar task of returning gifts. Whether it’s the wrong size or color or simply not quite what you hoped for, ...