From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...

Use SMS messaging in text message marketing campaigns to reach customers on their mobile devices. Learn the types of SMS messages and how to use them.

The General Services Administration’s pilot to send customized text reminders to individuals at critical moments during the enrollment and renewal of federal benefit programs — such as upcoming ...

Trillions of text messages are sent and received via SMS-enabled devices every day, but have you ever stopped to ask, “What is SMS, exactly?” One of the oldest forms of mobile messaging, SMS messages ...

The U.S. short message service (SMS) marketing industry is on the rise, expected to reach an impressive $37.45 billion by 2031. If you're not yet using SMS marketing, this might be your cue to start.

Rich Communication Services (RCS) was introduced as a successor to traditional SMS (Short Message Service) and MMS (Multimedia Messaging Service), promising a modern, feature-rich messaging experience ...