At the heart of any implementation effort are, perhaps not surprisingly, people. Many business books are written about change management, but precious few cover implementation to any degree. If it is ...

Successful implementation requires modern healthcare infrastructure, including reliable electricity, high-speed internet ...

Many companies rush into AI initiatives without identifying specific problems to solve, leading to wasted resources and failed projects. Companies often assume their data is ready for AI when it isn’t ...

Without substantial investment by innovators there would be no standards. Of course, without technology implementers who roll out standards and cutting-edge technological advances to consumers, even ...

Despite its central importance to the success of every business, customer experience is rarely implemented as effectively as it could be by leadership teams. This happens because customer experience ...