Considering the complex structure of commercial insurance programs—typically purchased in annual “towers” of insurance—risk managers and in-house counsel often do not pay sufficient attention to ...

Following a public consultation, IVASS has finalized the technical rules implementing Italy's new Insurance Arbitrator, an out-of-court dispute resolution system aimed at enhancing consumer protection ...

The Insurance Arbitrator (ASS), the new alternative dispute resolution system for insurance companies, goes into operation ...

There is a long-standing debate in alternative dispute resolution ("ADR") circles, particularly in the mediation community, about whether industry knowledge and expertise are necessary for a neutral ...

While alternative dispute resolution has ancient roots, professional mediation has become a modern and increasingly favored method of resolving legal disputes. It offers a structured process for ...

State-owned Citizens Property Insurance Corp. may continue to pursue more than 400 claims through an alternative dispute system that critics say produces rulings favorable to the insurer. A circuit ...

Insurance is not just about the numbers, says Col Fullagar. He explains why it is so important to get the claims dispute process right. Insurance companies tend to focus much of their self-promotion ...