Consumer advocacy group Public Knowledge today hailed a decision by the US Copyright Office to “grant an exemption specifically allowing for repair of retail-level ...

A commercial ice maker is different from the ice makers sold for residential use. Though they can be purchased by individuals, commercial machines are meant for use in restaurants, bars, commercial ...

is a policy reporter at The Verge covering surveillance, the Department of Homeland Security, and the tech-right. The Federal Trade Commission and the Department of ...

An exemption by the Copyright Office will let franchisees work around restrictions to fix the finicky machines on their own. An exemption by the Copyright Office will ...

Many devices have been made difficult or financially nonviable to repair, whether by design or because of a lack of parts, manuals, or specialty tools. Machines that make ice cream, however, seem to ...

It’s easy for restaurants and other food service businesses to forget about one of the hardest working pieces of equipment in their kitchens: the commercial ice machine. But ice is critical to the ...

Ice machines are very time consuming to clean, service, and repair, which leaves the tech having to know and have a good understanding of what is going on with the machine and being able to recognize ...