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How to choose the best call center software

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
Entrepreneur

911 Call Centers Are Understaffed. This Startup Just Raised $14 Million to Use AI to Reduce Wait Times.

The Y Combinator-backed startup, called Aurelian, is building an AI voice assistant to help fill in the gaps for 911 call centers. Aurelian, an AI startup that handles non-emergency calls for 911 call ...